Legal information
Privacy Policy
Last updated: August 2026
SovaWeb Studio (“SovaWeb”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what personal information we may collect, why we collect it, how we use it, and what rights you have regarding your personal information.
1. Who We Are
SovaWeb Studio. Email: info@sovawebstudio.com. SovaWeb Studio provides professional website design, development, hosting and website management services.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you contact us, request our services, or communicate with us. Depending on how you interact with SovaWeb, this may include: Name; Email address; Phone number; Company or business name; Information about your website project; Social media profile URL, if you choose to provide one; Other information you voluntarily include in a message or enquiry. We only request information that is reasonably necessary to communicate with you and provide our services.
3. How We Use Your Information
We may use your personal information to: Respond to enquiries; Discuss and provide website services; Communicate with clients; Prepare quotations or agreements; Manage website projects; Provide hosting, maintenance and technical support; Process payments where applicable; Maintain business and administrative records; Improve our services and customer experience; Comply with legal obligations. We do not use personal information for purposes that are incompatible with the purpose for which it was collected.
4. Legal Basis for Processing
Where applicable under data protection law, we process personal information on one or more of the following legal bases: Consent, where you have voluntarily provided information or consented to a specific use; Contract, where processing is necessary to provide services you have requested or to perform an agreement; Legal obligation, where processing is necessary to comply with applicable laws; Legitimate interests, where processing is reasonably necessary for operating and improving our business, provided that these interests do not override your privacy rights.
5. Contact Forms
When you submit information through a SovaWeb contact form, the information you provide is used to respond to your enquiry. Providing optional information, such as a social media profile URL, is not required to submit the form. Please avoid submitting sensitive personal information through our contact forms unless it is specifically requested and necessary.
6. Data Sharing
We do not sell or rent your personal information. We may share personal information with trusted third-party service providers where this is necessary to operate our business or provide our services. These providers may include services used for: Website hosting; Website infrastructure; Email communication; Payment processing; Domain services; Forms and website functionality; Business administration. These third parties may process personal information only as necessary to provide their services or comply with applicable legal requirements.
7. Third-Party Services
SovaWeb may use third-party platforms and services to operate websites and provide services to clients. These providers may have their own privacy policies and terms governing how information is processed. Where a third-party service processes personal information on our behalf, we take reasonable steps to ensure that appropriate safeguards are in place.
8. Website Hosting and Technical Data
When you visit the SovaWeb website, certain technical information may be processed automatically by the website hosting or infrastructure provider. This may include: IP address; Browser type; Device information; Operating system; Date and time of access; Technical information required to deliver and secure the website. This information may be used for technical operation, security, troubleshooting and performance purposes.
9. Cookies
The SovaWeb website may use cookies or similar technologies where necessary for website functionality, security, performance or analytics. Where consent is legally required for non-essential cookies or tracking technologies, we will request the appropriate consent before using them. You can control or delete cookies through your browser settings where supported.
10. Analytics and Tracking
If analytics or tracking technologies are implemented on the SovaWeb website, they may collect information about how visitors use the website. Where required by applicable law, non-essential analytics or tracking technologies will only be used after obtaining the appropriate consent.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. The retention period may depend on: The nature of the information; The purpose for which it was collected; Whether we have an ongoing business relationship; Legal, accounting or administrative requirements. When personal information is no longer required, we will take reasonable steps to delete or securely dispose of it.
12. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.
13. Your Rights
Depending on applicable data protection law, you may have rights regarding your personal information, including the right to: Request access to your personal information; Request correction of inaccurate information; Request deletion of personal information where legally permitted; Request restriction of processing; Object to certain processing; Withdraw consent where processing is based on consent; Request data portability where applicable. To exercise your rights, contact us at: info@sovawebstudio.com. We may need to verify your identity before fulfilling certain requests.
14. Complaints
If you believe that your personal information has been handled unlawfully or that your privacy rights have been violated, you are encouraged to contact us first so that we can attempt to resolve the issue. You may also have the right to submit a complaint to the relevant data protection authority in your country.
15. Children’s Privacy
Our website and services are not specifically directed at children. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices. The latest version will always be published on this page. Last updated: August 2026.
17. Contact
If you have questions about this Privacy Policy or how SovaWeb handles personal information, please contact: SovaWeb Studio. Email: info@sovawebstudio.com